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Frequently Asked Questions

Frequently Asked Questions

Leasing & Availability

  • What floor plans are available at The Trails? 4 bedrooms 1,500 square foot; 5 bedrooms 2,500 square foot.
  • How much does rent cost at The Trails? Freeport 4bed 2 bath $2,399-$2,624 Dawson 5 Bed-3.5 bath $2,899-$2,924
  • Are utilities included in rent? No
  • What lease terms are available? 12-15 months
  • Are short-term leases offered? Yes for $250.00
  • How do I schedule a tour? Online
  • Can I apply online? Yes
  • How quickly can I move in? Move in depends on unit availability.
  • What features are included in the apartments? Private fence backyard, video doorbell camera, front yard landscaping, smart home package with security system.
  • Do apartments include in-unit washers and dryers? Yes
  • Are apartments furnished? No
  • Do apartments have balconies or patios? Select units.
  • Are stainless steel appliances included? Yes
  • Do apartments offer attached garages or reserved parking?  Yes

Amenities

  • Is there a fitness center? We do not have an on-site fitness room, but we offer a quarterly gym membership reimbursement of up to $50 to help support our residents' fitness goals.
  • Does the community have a swimming pool? We do not have an on-site swimming pool, but we reimburse residents for a yearly pass to any Elkhorn swimming pool.
  • Are there coworking spaces or business centers? No
  • Is package receiving available? Yes, at the main office.
  • Does the property offer outdoor gathering spaces? Yes
  • Are there EV charging stations? No

Pet-Friendly Questions

  • Is The Trails pet friendly? Yes
  • What pets are allowed? Cats or dogs
  • Is there a pet deposit or monthly pet rent? Both first pets are 350 and second pets are 150.00
  • Is there a dog park on-site? No
  • What pet services are available nearby? Yes

Neighborhood & Location

  • Where are the trails located? 19111 Grand Ave
  • What neighborhoods are near West Omaha and northwest suburban close to Indian Creek Golf Course.
  • What restaurants are near? Good Events, Time to Rise and Shine Elkhorn, Dairy Chef.
  • How far is The Trails from downtown? 25 minute drive
  • What parks and trails are nearby? Skyline Trails and Cowboy Trail

What are the best things to do near? Explore Downtown Omaha's Riverfront Parks and Pedestrian Bridges. Visit the historic Old Market for restaurants, coffee shops, and local boutiques after your hike. Spend a few hours at Henry Doorly Zoo and Aquarium, one of the top-rated zoos in the United States.

What employers are near ? Conagra Brands – Manufacturing and distribution roles in Council Bluffs; Warehouse Specialists, LLC – Warehouse, forklift, and logistics careers; OnTrack – Package handling, delivery, and logistics jobs; Prairie Flower Casino – Hospitality, gaming, food service, and security positions: PVS Metals – Metal processing and fabrication.

Lifestyle-Focused Questions

  • Why should I live at The Trails?  You should live at our property because it offers a combination of comfort, convenience, and a community-oriented environment. With thoughtfully designed homes, well-maintained amenities, responsive management, and a location close to everyday essentials,
  • What makes The Trails unique? Our property stands out with comfortable homes, convenient location, quality amenities, and responsive management, creating a welcoming community residents enjoy calling home.
  • Is The Trails a luxury apartment community? The Trails is a townhome community offering spacious homes, modern amenities, and a welcoming neighborhood atmosphere in a convenient location.
  • Is the community suitable for remote workers? Yes
  • Is this a good apartment community for young professionals? Yes
  • Is The Trails family friendly? Yes
  • What community events are offered? We host a variety of community events throughout the year, including holiday celebrations, resident appreciation events, seasonal gatherings, food trucks, and family-friendly activities that bring neighbors together.

Practical Questions

  • Is parking included? Two car garages attached to unit.
  • Is maintenance available 24/7? Yes
  • How do residents submit maintenance requests? Through the community website.
  • What security features are available? Security System built into unit.
  • Are renters’ insurance policies required? Yes
  • What internet providers serve the community? Cox
  • What is it like living at The Trails? Living at The Trails offers a comfortable town home lifestyle with a welcoming community, convenient location, and regular resident events. Residents also enjoy added perks like gym membership and pool pass reimbursements, all supported by responsive management and a well-maintained environment.
  • What should I know before renting at The Trails? Before renting at The Trails, you should know that we offer spacious town home living with a strong sense of community, regular resident events, and helpful perks like gym membership and pool pass reimbursements. We focus on providing a comfortable, well-maintained living experience in a convenient Elkhorn location.
  • What are the benefits of living with The Trails? Living at The Trails means enjoying spacious townhomes, a convenient location, resident events, responsive management, and unique perks like gym and pool pass reimbursements.
  • How do The Trails compare to other apartments in Elkhorn? The Trails stands out by offering spacious townhomes, a welcoming community, resident events, and unique perks like gym and pool pass reimbursements—all in a convenient Elkhorn location.
  • What amenities do residents use most at the trails security system?
  • What nearby attractions make living at The Trails convenient? The Trails is conveniently located near shopping, dining, parks, schools, and major roadways, making it easy to enjoy every day conveniences and local attractions.